What Are Cookies

Cookies are small text files stored on your device when you visit a website or use a web application. They are used for a variety of purposes, most commonly to keep users logged in, remember preferences, and help site operators understand how their services are used.

This policy explains how LoanBit (operated by PlainQode Software Limited) uses cookies on the LoanBit website (loanbit.io) and the LoanBit platform application.

Our Approach

We keep our use of cookies to an absolute minimum. We do not place analytics cookies, advertising cookies, or marketing tracking pixels anywhere on LoanBit. We do not work with advertising networks. We do not display a cookie consent banner, because we only set cookies that are strictly necessary for the platform to function — categories that do not require consent under most privacy frameworks.

Strictly Necessary Session Cookies (Platform Only)

When you sign in to the LoanBit platform, session cookies are placed on your device to keep you authenticated. These are required for the platform to function — without them, you cannot stay logged in.

These cookies are set by Supabase, our authentication provider, and follow the naming pattern sb-[project-ref]-auth-token. They are marked as HttpOnly (inaccessible to browser scripts) and are only transmitted over encrypted HTTPS connections. The access token cookie expires after one hour and is automatically refreshed. A short-lived code verifier cookie is also created during the secure login handshake and discarded once complete.

No cookies are placed when you browse the LoanBit website without signing in to the platform.

Error Monitoring (Platform Only)

The LoanBit platform uses Sentry for application error and performance monitoring. Sentry may place a small identifier in browser storage to correlate related events within a session. All visible text content in the platform interface is masked before any session data leaves your browser. No form inputs, personal data, or borrower information is captured in Sentry session reports.

Address Autocomplete (Platform Only)

When a platform user enters a postal address for a borrower, the platform sends the typed input to the Google Maps API to generate address suggestions. Google may set cookies in connection with this interaction, in accordance with Google's Privacy Policy. This only occurs when address input fields are actively used inside the platform.

What We Do Not Use

We do not use:

Analytics or visitor tracking platforms (no Google Analytics, Mixpanel, PostHog, or similar)
Advertising, retargeting, or behavioural tracking cookies
Social media tracking pixels
Session replay tools that capture form inputs or readable text

Managing Cookies

You can view, block, and delete cookies at any time through your browser settings. Blocking the Supabase session cookies will prevent you from signing in to the LoanBit platform. No other aspect of our service depends on cookies.

For instructions specific to your browser:

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions

Changes to This Policy

We will update this policy if our use of cookies changes materially. The date at the top of this page reflects the most recent revision.

Contact

For questions about this policy, contact privacy@loanbit.io.